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Twitter brand responses for customer support

Twitter serves as a customer service channel for many businesses. Data from Socialbakers coupled with a new report by Simply Measured reveals gaps in brands’ efforts in customer service using Twitter...

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Social media marketing stealing from other channels

Almost two-thirds of marketers plan to pick up their social media ad spending in 2013. Of this group, about 31 percent are making plans to up their social media ad budget by more than 10 percent for...

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Social networks keep buyers in the know

We often see brands and eCommerce businesses so narrowly focused on the direct correlation between advertising and purchase that they miss the customer relationship, which is the longer term value a...

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How many times does a consumer need to hear something about a company before believing it?

According to results from the “2013 Edelman Trust Barometer,” an online survey of 26,000 general population respondents from 26 countries, the answer is more than twice. The study explores how...

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Twitter releases micro-video tweets

Twitter launched a new service that allows users to upload video content and share a six-second, video-tweet. The contraint of 6 seconds for the video post is the equivalent of their 140 character...

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SEO must explore mobile search in 2013

Everyone in the SEO and digital marketing industry seem to be making bets on mobile in 2013. Mobile is more than the latest buzzword or arbitrary fad. From the growing significance of mobile in...

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What are the most exciting digital marketing opportunities for 2013?

A new Econsultancy study in partnership with Adobe asks the question, "what are the most exciting opportunities for digital marketing in 2013?" The study shows the results of a poll directed to...

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To marketers, Google product listings are a bit of a big deal

Google product ads show up in their own box on Google Search, separate from standard text ads, as well as Google Shopping. They are those little products showing up in the upper right hand corner for...

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Ad revenue hits record levels in Q3 2012

US Internet advertising revenue have increased 18% year-on year in Q3 of 2012, according to new research released today by IAB US. Web advertising revenues in the US jumped to $9.26 billion, which...

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Online reviews influence American purchases, study finds

The power of online reviews According to survey results released in December by Ipsos Open Thinking Exchange (OTX), 78% of US Internet users between the ages of 18-64 agree that online reviews help...

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Marketing Opportunities for B2B IoT Companies

The Internet of Things is reshaping and defining markets, so much so that it has been dubbed “the next Industrial Revolution.”

Download our comprehensive guide on the opportunities, challenges, and best practices for IoT solution providers in the B2B space.

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