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Marketing Account Manager - Charlotte

We are hiring a Marketing Account Manager to play a proactive leadership role for Ironpaper.

This role will act as a primary manager for designated account teams. The position would work collaboratively with our marketing director to help ensure that we are adding value to client relationships and achieving goals on accounts. You will act as the chief problem solver and manager for marketing accounts and be responsible for driving success with those accounts.

The role balances overseeing the success of marketing projects, leading training sessions, campaign management, delivering client happiness, and driving marketing results. Additionally, the candidate would play a direct role in ensuring success across all client marketing pitches, presentations, and upsell opportunities, will step in personally to pitch ideas and leading significant client strategy sessions.

Benefits

  • 401(k) Benefit
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Work from Home & Paid Time Off
  • Summer Fridays

 


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Core responsibilities


  • Help teams drive excellent client solutions and campaign outcomes

  • Lead training sessions on marketing essentials (SEO fundamentals, lead generation tips, website audits, HubSpot training, how to deal with clients, etc.)

  • Improve communications between teams and clients

  • Performance coaching and training: Regular, structured, one-on-one meetings to help individuals improve their capabilities, get the help they need, and strategically align to the agency’s value proposition. Providing coaching and standardized training for teams


  • Help retain and grow client relationships. Lead the strategy and execution of accounts as a team management function. Directly interface with clients one-on-one or in meetings when deemed appropriate. Pitch big ideas, course changes, and strategy direction personally

  • Lead presentations to share best practices and strategy/execution ideas to help the team improve

  • Team to project goal alignment

  • Track retainer hours and resources used/planned against project goals

 

Qualifications:

  • B2B digital marketing (strategy and execution)
  • Experience with marketing automation (HubSpot, Marketo, Pardot, etc)
  • Experience with lead generation
  • Website project experience
  • Great communication skills (written and verbal)
  • Management experience (people and process skills)
  • Agency experience (marketing, production, PR, creative or similar)
  • Creative and strategic problem-solving capabilites
  • Must be located remote within the US only, and be able to work 9am - 6pm EST
  • Must be comfortable working in a remote environment

Our ideal candidate would be self-driven, passionate about learning, and friendly.

The candidate should understand inbound marketing strategy and execution, and have strong communication and leadership skills. 

Learning & personal development for this role:

We are seeking an individual that embodies our passion for ongoing learning. We are open to candidates that may need to gain new skills for this role and will take 5-6 HubSpot and Google certifications within the first year to help with skill development. We also expect that this candidate will be open to learning and becoming a champion for Ironpaper's methodologies for marketing, sales, content, and management. Additionally, this position will require someone that will continuously learn and gain new and diverse skills over time.

To read more about what key skills successful digital marketers, marketing managers, and content marketers need, check out our blog article "Key Skills for a B2B Marketing Career."

"I love working in a company that has a smart, supportive, and driven team."

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