B2B brands can build retention and loyalty by offering a customer support program. A customer care program does not need to be difficult to implement, but the best programs offer a mix of one-way and two-way communications that inform, inspire, educate and listen. B2B marketing is more than lead...
The self-educating buyer In 2008, Roman Ray wrote, The Best Salesperson: Your Website, in Entrepreneur Magazine explaining how an business's best sales person is actually their website. The Internet has changed the way we shop Websites play a central role in the customer acquisition process. A...
This article, the CMO guide to marketing automation, serves as a quick guide for CMOs considering marketing automation for their enterprise. Intended as a quick overview, this article can help CMOs understand marketing automation and sell it internally within their organization. Benefits of...
Marketing automation for B2B organizations can help potential buyers throughout the conversion process--from early stage to post-sale retention. CMOs at top-performing companies indicate that their most compelling reason for implementing marketing automation is to increase revenue (79%) and get...
Landing pages are those areas of a website where visitors arrive after clicking an ad, a social post, a referral, or a search listing. There are typically many pages on a website that acts as natural landing pages in that visitors "land" there first--and bypass the homepage. A website will have...
Many prospects fail to view more than the first page they land on when visiting your website from an advertisement. If, upon this first impression, the prospect doesn't like what they see they will leave. Landing pages are direct and tailored messages for helping B2B organizations acquire leads....
Video can be a highly effective tool for B2B marketing. It's important that the videos an enterprise creates are useful, educational, or interesting to potential prospects, customers, or influencers. "Approximately 75% of online viewers interact with video ads in a month." -- Tremor Video Word of...
Though social media marketing has advanced leaps and bounds, it’s still no match for email marketing. The same can be said for B2B email marketing – when used properly, it can be a valuable marketing strategy. The reasons for which are simple: Email marketing is more scalable and less intrusive...
The B2B buying process tends to be longer than most B2C purchases. For this reason, it is vital to understand the B2B buying lifecycle. Here are the four components of the B2B marketing lifecycle: 1. Brand Visibility Establishing a memorable presence requires strategic visibility on channels where...
Behavioral email marketing requires the ability to observe and act on user behaviors, triggers and events to identify quality prospects and leads. By employing behavioral email lists you can create a highly effective lead-qualification tool for your B2B business. Building an email list. To create...